Care Instructions & Storage

TOP TIPS ON HOW TO KEEP YOUR JEWELLERY LOOKING GORGEOUS!

STORAGE: Each piece of jewellery has been meticulously hand-crafted to ensure a beautiful and long-lasting finish.  Please DO NOT hang your necklaces as it may damage and/or cause the stringing to material stretch.  If you don’t have a jewellery tray or box, keep them in the jewellery pouch provided.

DAILY USE: I know you’re in love with your new piece and will want to show it off, but PLEASE don’t wear your jewellery when exercising.  You shouldn’t sleep or shower together either. Gemstones are porous and will absorb water, which will cause them to dull and crack over time.

Allow your lotions, serums, tanning products to fully dry before putting your jewellery on—we suggest at least 10-15 minutes.  Please don’t spray perfumes or any other chemicals near your jewellery.

GEMSTONES:  Gemstones are made from natural materials.  Some gemstones are harder than others, so if you drop them on a hard surface, they may crack or break.  So, please handle with care.  Opals, for example, are softer than most quartz gemstones, so please treat them with extra care.

CLEANING:  You will receive a small, soft cloth with your purchase.  After each wear, please give your gemstones a quick wipe to remove any sweat or residue from the day.  Do not use any harsh chemicals or soaps to clean your stones or pearls. 

We know that accidents happen.  If your jewellery is showing signs of damage or breaks, please email us right away.  We’re here to help!  

RE-STRINGING SERVICE:  After a while, the silk used in your hand-knotted necklace may appear to stretch (usually after a couple of years).  We are happy to offer a free re-stringing service (you just need to pay for shipping costs).  Reach out to us at hello@bypriscilla-london.com to arrange.